Frequently Asked Questions
As one of the premier drainage contractors in the Midlands, our comprehensive range of services are available across the region, taking in Birmingham, Solihull, Staffordshire, Shropshire and surrounding areas. Unsure if your town is covered? Get in touch with a member of our friendly team today.
Absolutely! We know drainage issues can arise anytime, so we are always on hand when you need us most. From serious blockages to unexpected leaks – our team of experienced engineers are available 24/7 and will get to you as soon as possible.
We offer a comprehensive range of drainage services, including:
- Blocked drain clearance, including 24/7 emergency repair
- CCTV drain surveys
- Drain repairs and relining
- Sewer inspections and rehabilitation
- Tanker services
- Gutter cleaning and maintenance
- Commercial and domestic drain services
Common signs of a blocked drain include:
- Water draining slowly from sinks, baths or showers
- Gurgling noises in pipework
- Unpleasant odours coming from drains
- Water backing up in toilets or sinks
If you notice any of these issues, we recommend contacting us promptly to prevent further damage.
Yes, we do. CCTV drain surveys are a trenchless method for getting into the depths of your drainage system without any invasive digging. We utilise state-of-the-art remote camera devices to inspect your drains and diagnose any issues.
Generally, we recommend an annual inspection, especially for commercial premises or older homes, to catch potential problems early and maintain optimal flow. By having your drainage system regularly inspected, you can extend its lifespan and avoid problems in the future.
We certainly can. Our engineers boast nearly 40 years of collective experience in drain repair and can tackle problems large and small. Our skills extend to patch repairs, relining and complete replacements where necessary. Our experienced technicians will assess the damage and recommend the most cost-effective solution.
As the saying goes – prevention is better than cure. Our maintenance services include inspections, drain cleaning, and advice on best practices to reduce the likelihood of recurring blockages.
We do offer free, no-obligation quotations for our services. Whether you’re dealing with a blocked drain or planning a CCTV survey, get in touch for a transparent estimate.
Insurance coverage depends on your policy and the nature of the drainage issue. Some policies may cover drainage repairs if the damage is caused by unforeseen events like subsidence or accidental damage. We recommend checking with your insurance provider for a definitive answer.
We aim to reach our customers as soon as possible, especially in emergencies. If you have a severe blockage or urgent issue, please contact us immediately, and our team will endeavour to reach you as soon as possible.
Yes. We have extensive experience working on drainage systems for homes, offices, retail units, restaurants and other commercial premises. Our team understands the unique requirements and regulations of commercial environments and can tailor our services to your needs.
The method we use to unblock drains will depend on the severity of the blockage and the type of drainage system. Methods we use can include high-pressure water jetting and mechanical rodding. Our goal is to clear blockages quickly and efficiently while minimising disruption to your property.
We operate a 24-hour call-out service to handle drainage emergencies whenever they occur. If you experience a severe blockage, overflow or suspected pipe damage during out-of-hours periods, call our emergency hotline, and we will respond as soon as possible.
We understand drainage issues are disruptive, especially when running a business. Minor repairs can be completed within a few hours, while more substantial works may take longer. Once we have diagnosed the issue, we will work to restore your drainage system as soon as possible.
Drain relining involves installing a new lining inside an existing pipe to repair cracks, leaks or minor damage without excavating. This method is often faster, less invasive and more cost-effective than traditional drain replacement.
Yes. We provide routine maintenance contracts for both domestic and commercial clients. These contracts can include periodic inspections, cleaning and preventative measures to help keep drains in top condition and reduce the risk of unexpected blockages or damage.
A CCTV drain survey helps pinpoint the exact location and cause of issues such as blockages, leaks or structural damage. By visually inspecting the inside of your drains, we can provide accurate diagnoses and recommend effective repair strategies, saving you time and money. This process can all be done without needing to excavate your drain.
Yes. We hold the necessary certifications and insurance to carry out drainage services in the UK. Our team is fully trained and equipped to handle all drainage issues safely and professionally.
Regular maintenance is key. Simple steps like disposing of cooking oils and fats in the bin rather than down the sink, using sink strainers to catch debris and booking periodic drain inspections can significantly reduce the likelihood of future issues.
Most routine drainage repairs and replacements do not require planning permission. However, for larger projects (e.g. installing new drains or altering existing drainage layouts), you may need approval. We can advise you on any permissions or regulations for your project.