Corporate Social Responsibility (CSR) Policy

Draintech Services Midlands Ltd are committed to ensuring that any business undertakings are conducted as ethically as possible by following the below policy.

Who we are and what we do

Here at Draintech Services (Midlands) Ltd, we are a long-established drainage company providing expert services throughout the West Midlands and the surrounding areas. Drawing on more than 30 years’ experience, we offer a comprehensive range of emergency drain services, covering blocked drains, repairs, inspection, installations, and more. We are proudly associated with:

Looking after Employees

Here at Draintech Services (Midlands) Ltd we understand the importance of retaining loyal and productive staff. We strive to maintain a good working environment and support our staff with continuous professional development.

We meet and exceed Equal Opportunities Employer act as well Human Rights Act 2010.
We have Health & Safety/Quality and Environmental Polices to ensure our staff are protected at all times. We have regular H&S committee meeting’s to ensure all our staff are kept up to date with current legislation
We implement and maintain a robust training matrix to ensure all our staff have the correct training and certificates to deliver their job role
We adopt continuous professional development with all our staff. We hold regular professional development reviews. Where we discuss our employees needs and how best to improve our business

We have monthly communication meetings to discuss all operational issues across both departments
We always pay our staff on time and above national minimum/Living wage. We offer benefit packages to our staff such as company car
We adopt a flexible working policy where by our staff can work from home when required
We have an active HR department our staff can utilise in confidence 24/7
We hold regular teambuilding activities to facilitate harmonious working environments

Looking after our customers

We hold regular KPI meetings with all our customers to ensure we are delivering above and beyond our contractual requirements. This is to ensure we are continuously improving our customer satisfaction and to ensure we retain customers and our working relationships
We adopt regular internal audits from both quality and health and safety points of view to ensure our customers always receive the best quality device delivered in a safe practical cost effective manner
To hold regular face to face or video meetings with our clients, with a structured approach to discuss any issues operationally and commercially to ensure our customers are satisfied with our delivery

Supplier Standards

Here at Draintech services we are committed to reducing our environmental impact from our suppliers through to our own delivery
We re-use an recycle our all our waste products
Where possible we endeavour to use sustainable materials
We encourage greener travel as follows:

All our vehicle are Euro 6 compliant
We are working towards switching to electric vehicles in line with government policy
We encourage car sharing or utilisation of public transport where ever possible

Community Engagement

We realise the importance of doing our bit to support local communities and undertake the following:

Sponsorship

Solihull Moors Football Club
Knowle & Dorridge Cricket Club
Knowle Football Club

Regular fundraisers for a chosen charities

Cure Leukemia
Air ambulance
Solihull Moors in the community

Volunteering work

We at Draintech offer our staff one full paid day a year to do volunteering work

Corporate Social Responsibility (CSR) Policy

Who we are and what we do

Looking after Employees

Looking after our customers

Supplier Standards

Community Engagement

Sponsorship

Regular fundraisers for a chosen charities

Volunteering work

Solihull Moors Football Club

Knowle & Dorridge Cricket Club

Knowle Football Club

Cure Leukaemia

Air Ambulance

Solihull

Redditch